# Shopify Agentic Storefronts: 4 Criteria > Why your Shopify admin shows 'Agentic storefronts aren't available' and how to fix the 4 Shopify criteria: US sales, products in Catalog, Supplemental Terms, policies. 100% sourced from Shopify Help Center. - Canonical HTML: https://verityscore.io/en/kb/shopify-agentic-storefronts-eligibility/ - Markdown alternate: https://verityscore.io/en/kb/shopify-agentic-storefronts-eligibility.md - Language: en - Content type: kb - Published: 2026-05-18 - Updated: 2026-05-18 - Tags: agentic-storefronts, shopify, chatgpt-shopping, google-ai-mode, copilot, eligibility - Audit zone: agentic-commerce ## In 60 words Shopify deployed in 2026 a dedicated Agentic Storefronts admin page that exposes your products to ChatGPT, Microsoft Copilot, Google AI Mode and Gemini. If the page shows "Agentic storefronts aren't available", one of the 4 official criteria is unmet: US sales, products in Catalog, Supplemental Terms, or policies. Verity Score audits the 4 criteria automatically. ## The 4 official Shopify criteria Source: [Help Center official — requirements](https://help.shopify.com/en/manual/online-sales-channels/agentic-storefronts/chatgpt). To activate Agentic Storefronts, all criteria must be satisfied: ### 1. The store sells to customers in the United States This is the #1 cause of the "Agentic storefronts aren't available" message. The Shopify doc is explicit: *"Your store must sell to customers in the United States, however, your store can be based outside the United States."* **Concrete action**: `Shopify Admin → Settings → Markets → Add market → United States`. Configure shipping rates for United States. The store can stay based in France, Belgium or elsewhere, but the US market must be active. ### 2. Products eligible for Shopify Catalog Source: [official Catalog requirements](https://help.shopify.com/en/manual/promoting-marketing/seo/shopify-catalog/requirements). Each product must satisfy: - Published to Online Store, Hydrogen or Headless channel - Image present on at least one variant - Valid price (min 0.01 USD, max 50,000 USD or equivalent) - Currency declared on the price - Standardized Shopify product category assigned (not just a custom product type) - Not in the prohibited products list (age-restricted, hazardous, etc.) - Not B2B-only (B2B-only products are excluded from Catalog) - Not flagged with SEO hidden metafield **Concrete action**: for each product, `Shopify Admin → Products → [product] → Product organization → Category` and choose a category from the Shopify Standard Product Taxonomy. Verify the product is published to Online Store in the Sales channels section. ### 3. Agentic Storefronts Supplemental Terms accepted The merchant must explicitly accept the Shopify Agentic Storefronts Supplemental Terms of Service. This is a distinct consent from the general Shopify Terms of Service. **Concrete action**: on the `admin.shopify.com/store/{store}/apps/agentic` page, click the "Supplemental Terms" link and validate. ### 4. Required policies completed Three policy pages are required in `Settings → Policies`: - **Terms of service** - **Privacy policy** - **Return and refund policy** Shopify provides default templates, but they must at minimum be saved (not left empty). **Concrete action**: `Shopify Admin → Settings → Policies` and complete the 3 pages at minimum. ## How Verity Score audits these 4 criteria Verity Score audits the 4 criteria automatically on every Shopify audit, in two modes: ### Public audit mode (default) Verity infers the 4 criteria from your site's public signals: - **Criterion 1 (US market)**: combines hreflang `en-US`, USD currency detected, `og:locale en_US`, sitemap `/en-us/` paths, exposed Shopify Markets metadata. If ≥ 2 signals: status `likely`. If 1 signal: `unknown` (connected audit required). If 0: `fail`. - **Criterion 2 (Catalog products)**: checks schema.org Product, image, price with currency, standardized Shopify product category. If all present: `likely`. If ≥ 3 gaps: `fail`. - **Criterion 3 (Supplemental Terms)**: **cannot be inferred publicly**. Always `unknown` in public mode — connected audit needed to confirm. - **Criterion 4 (Policies)**: combines `confirmedPolicyUrls`, `_policyCoherence`, and `_agenticEligibility.policiesPublished`. If 3/3 detected or positive flag: `likely`. If < 1/3: `fail`. ### Connected audit mode (Shopify Admin API) When you install the Verity Score Shopify app, the audit reads the 4 criteria as ground-truth via Admin GraphQL API: - `markets` query → verifies the presence of a region with code `US` - `catalog` query → exact count of products in Catalog - `supplementalTermsAccepted` boolean → explicit status - `policies` query → presence of the 3 required policies The connected audit eliminates public mode ambiguities and gives definitive `pass` or `fail` status on each criterion. ## What to do concretely now 1. **Open** `admin.shopify.com/store/{your-store}/apps/agentic` to see the current state. 2. **If you see "Agentic storefronts aren't available"**: follow the 4 actions corresponding to the 4 criteria above, in order. 3. **If everything looks OK** but the feature takes time to activate: this is Shopify's progressive rollout, count a few days to a few weeks depending on your tier ([source: Shopify news March 24, 2026](https://www.shopify.com/news/agentic-commerce-momentum)). 4. **Run a Verity Score audit** to confirm the state of the 4 criteria and get the actionable checklist. ## Why it's strategic in 2026 - ChatGPT has 900M+ weekly active users (OpenAI February 27, 2026) - AI traffic to US retailers grew 393% in Q1 2026 (Adobe Digital Insights) - Shopify deployed Agentic Storefronts by default to millions of merchants on March 24, 2026 - UCP is officially cited by Google in its AI Optimization Guide of May 16, 2026 as the only named agentic protocol Enabling Agentic Storefronts means making your products purchasable directly in AI conversations — without the user leaving ChatGPT, Copilot or Gemini. It's a sales channel that did not exist a year ago and is growing at 40-60% month over month. --- *[Run a free Verity Score audit](/en/#audit) to confirm your store's eligibility.* ## FAQ ### Why does Shopify show 'Agentic storefronts aren't available' in my admin? Because one of the 4 official criteria is not met: (1) sell to customers in the United States, (2) products eligible for Shopify Catalog, (3) Agentic Storefronts Supplemental Terms accepted, (4) Terms of service, Privacy policy and Return and refund policy completed in Settings > Policies. If you have not configured a United States market in Settings > Markets, this is the most likely cause. ### My store is based in France. Do I really need to sell to the United States to use Agentic Storefronts? Yes. The official Shopify doc (help.shopify.com/.../agentic-storefronts/chatgpt) is explicit: 'Your store must sell to customers in the United States, however, your store can be based outside the United States.' The store can be based in France, but must have an active US market with US shipping rates. Without that, Agentic Storefronts is not available. ### How do I know if my products are in Shopify Catalog? Go to Settings > Apps and sales channels > Agentic (or /apps/agentic in admin). The 'Sources' section shows 'X products in Catalog'. If X = 0, your products are not in Catalog. Official requirements: product published to Online Store / Hydrogen / Headless, image present, price with currency, and standardized Shopify product category assigned (not just a custom product type). ### Where do I accept the Agentic Storefronts Supplemental Terms? On the Agentic page in your Shopify admin (admin.shopify.com/store/{store}/apps/agentic), a 'Supplemental Terms' link is visible at the bottom of the main section. Click and explicitly validate. Without acceptance, Agentic Storefronts remains unavailable even if other criteria are met. ### What is the difference between Agentic Storefronts and UCP/ACP? Agentic Storefronts is the Shopify commercial program that exposes your products to ChatGPT, Microsoft Copilot, Google AI Mode and Gemini. UCP (Universal Commerce Protocol) and ACP (Agentic Commerce Protocol) are the underlying technical protocols: UCP is used by Google AI Mode and Gemini, ACP by ChatGPT Instant Checkout. You enable Agentic Storefronts in Shopify, which implements UCP and ACP automatically. ## Sources - [Shopify Help Center — Agentic storefronts (official hub)](https://help.shopify.com/en/manual/online-sales-channels/agentic-storefronts) (official) - [Using ChatGPT agentic storefront — official requirements](https://help.shopify.com/en/manual/online-sales-channels/agentic-storefronts/chatgpt) (official) - [Requirements for being included in Shopify Catalog](https://help.shopify.com/en/manual/promoting-marketing/seo/shopify-catalog/requirements) (official) - [A new home for Agentic Storefronts in your admin (changelog May 11, 2026)](https://changelog.shopify.com/posts/a-new-home-for-agentic-storefronts-in-your-admin) (official) - [Millions of merchants can sell in AI chats (Shopify news, March 24, 2026)](https://www.shopify.com/news/agentic-commerce-momentum) (official)